This blog sets out to be of interest to those people who have to work in environments where complicated decisions are taken: complex sales, international account and project management, journalists, people interested in politics, jobseekers, etc. It’s also, we hope, going to satisfy the curious who’d just like to know a bit more about how their own relationships work, without a particular goal in mind.

How to Train Strategic Account Managers in Influence Thinking
Lise Pichon Lise Pichon

How to Train Strategic Account Managers in Influence Thinking

Strategic Account Managers (SAMs) are often trained to master account planning, opportunity qualification, or value selling. But in high-stakes environments, these skills alone aren't enough. To truly succeed, they must learn to think in terms of influence — not just process or persuasion.

That means understanding how decisions are made in large organizations, how power flows across informal networks, and how to orchestrate complex coalitions of stakeholders. In short: you must train your SAMs to think politically — and act strategically.

This is the essence of Influence Thinking — and it can be taught.

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Relational Risk Management: Anticipate Stakeholder Shifts Before It’s Too Late
Lise Pichon Lise Pichon

Relational Risk Management: Anticipate Stakeholder Shifts Before It’s Too Late

In strategic B2B sales, most risks are not technical. They're relational.

A sudden shift in stakeholder power. A trusted sponsor moving to another role. A key influencer losing interest. A previously neutral decision-maker turning skeptical. These subtle changes often go unnoticed — until the deal collapses or stalls indefinitely.

Relational Risk Management is the practice of tracking and managing these dynamics before they become problems. When applied proactively, it transforms how sales teams handle uncertainty — not just by reacting to it, but by anticipating it.

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Mapping the Hidden Decision-Makers in Large Organizations
Lise Pichon Lise Pichon

Mapping the Hidden Decision-Makers in Large Organizations

In strategic sales, losing to a competitor is frustrating. But losing because you missed a key stakeholder — one who never appeared on the org chart or in the buying committee — is a painful and avoidable mistake.

In large organizations, the people who truly drive decisions are often not the ones with the loudest voices or the highest titles. They’re the hidden influencers, trusted advisors, quiet blockers, or behind-the-scenes enablers who shape outcomes without being listed on the RFP.

To win in this environment, you need more than product knowledge and persuasion. You need relationship intelligence — and a structured way to map informal power.

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Turning Lost Deals into Relationship Data Goldmines
Lise Pichon Lise Pichon

Turning Lost Deals into Relationship Data Goldmines

Every sales team loses deals. But not every team learns from them.

In most organizations, a lost deal is closed in the CRM, tagged with a vague reason ("Price", "Timing", "Decision-maker changed") — and then forgotten. But what if your lost deals were the most valuable source of Relationship Intelligence you’re not leveraging?

In strategic B2B sales, how you lose is just as important as why you lost. Behind every loss lies a web of signals: untracked influence, misaligned trust, silent blockers, missed sponsors. If properly captured, this information can turn a lost opportunity into a relationship data goldmine — fueling future wins.

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C-Level Sponsorship: How to Cultivate and Secure Executive Backing
Lise Pichon Lise Pichon

C-Level Sponsorship: How to Cultivate and Secure Executive Backing

In strategic sales, one powerful sponsor at the executive level can change everything. From accelerating decisions to unlocking budget and political support, C-level sponsorship is a proven deal multiplier. Yet, too many sales teams either fail to reach the top — or reach them too late.

This article explores how to proactively secure and sustain C-suite sponsorship, using proven techniques from Influence Intelligence and stakeholder engagement.

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The Role of Influence Intelligence in Winning Competitive Bids
Lise Pichon Lise Pichon

The Role of Influence Intelligence in Winning Competitive Bids

In high-stakes competitive bids, having the best offer is rarely enough. You’re not just competing on pricing, specs, or delivery — you're competing on trust, perception, and alignment. Behind every RFP lies a web of stakeholders, informal influencers, blockers, and political games. This is where Influence Intelligence becomes your greatest strategic asset.

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Mastering the Art of Stakeholder Mapping in Strategic Sales
Lise Pichon Lise Pichon

Mastering the Art of Stakeholder Mapping in Strategic Sales

In complex B2B sales, success doesn’t just depend on understanding your customer’s needs — it depends on understanding their people. Strategic deals often involve dozens of stakeholders, each with their own goals, alliances, biases, and levels of influence. Traditional org charts won’t help you here. What you need is a clear, dynamic view of who really holds power — and how to engage them.

Welcome to the art of stakeholder mapping.

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