This blog sets out to be of interest to those people who have to work in environments where complicated decisions are taken: complex sales, international account and project management, journalists, people interested in politics, jobseekers, etc. It’s also, we hope, going to satisfy the curious who’d just like to know a bit more about how their own relationships work, without a particular goal in mind.

Excel: The World's First CRM?
Lise Pichon Lise Pichon

Excel: The World's First CRM?

Customer Relationship Management (CRM) tools are ubiquitous in today's digital age, aiding businesses in tracking and organizing customer information, sales metrics, and other data. However, before specialized CRM platforms like Salesforce or HubSpot took the world by storm, many companies relied on a far simpler yet effective tool: Microsoft Excel. This article aims to explore whether Excel could be considered the world's first CRM and why some companies still prefer it for certain tasks over modern CRM systems.

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Digital Key Account Management: Challenges and solutions
Lise Pichon Lise Pichon

Digital Key Account Management: Challenges and solutions

In today's digitally driven marketplace, the concept of Key Account Management (KAM) has undergone significant transformation. The advent of new technologies and the shift toward online operations have introduced both unprecedented opportunities and unique challenges for Key Account Managers. This blog post aims to explore the obstacles and solutions associated with Digital Key Account Management.

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The Role of Artificial Intelligence in B2B Sales: Elevating Key Account Management with ChatGPT and Digital Account Management
Lise Pichon Lise Pichon

The Role of Artificial Intelligence in B2B Sales: Elevating Key Account Management with ChatGPT and Digital Account Management

The landscape of B2B sales is shifting at an unprecedented speed, propelled by the continuous evolution of technology. Among the most groundbreaking developments is the rise of Artificial Intelligence (AI). AI is more than just a buzzword; it's a tool that can significantly boost your Key Account Management and overall sales processes. In this article, we'll explore how ChatGPT and other AI technologies are reshaping Digital Account Management in B2B sales.

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How Many Key Account Managers in the world ?
Lise Pichon Lise Pichon

How Many Key Account Managers in the world ?

This article aims to provide a rough estimation of the total number of Key Account Managers globally, shedding light on the ubiquity and significance of this role in our global economy.

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Should Linkedin be your main networking tool?
Lise Pichon Lise Pichon

Should Linkedin be your main networking tool?

Should Linkedin be your main networking tool? Firstly, LinkedIn contains only information that a person is willing to reveal about her/himself. Secondly, there is no indication of the quality of the relationship between two people. 

But what about the degree of separation that is shown on LinkedIn? 

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